Shipping policy

Last updated: February 2026

Processing

Orders are usually prepared within 1–3 business days. You’ll receive a confirmation email when you order, and tracking information once your parcel ships.

Delivery times

Orders are shipped through our fulfilment partner with tracking. Typical delivery is around 8–15 business days depending on your location. These times are estimates, not guarantees, and can vary with the carrier, customs, and busy periods.

Shipping cost

Any shipping cost is shown at checkout before you pay.

Tracking

Once your order ships, we’ll email you a tracking link. If tracking hasn’t updated for a while, it’s usually still in transit — if you’re unsure, email us and we’ll look into it.

Digital guide

The free “Getting Started” guide is delivered by email shortly after your order, so you can begin reading while your parcel is on its way.

Wrong address or delivery issues

Please check your shipping address at checkout. If a parcel is returned to us because of an incorrect address, we’ll contact you to arrange re-delivery. If your order seems lost or delayed well beyond the estimate, email contact@nexloa.com and we’ll help.

Contact

Nexloa — a brand of Nexinv Solutions
1209 Mountain Road Pl NE STE R
Albuquerque, NM 87110
United States
Email: contact@nexloa.com